Skip to Main Content

Privacy Policy

This policy provides notice of our online and offline information collection and use practices. It applies to information that we collect from you when you interact with us. You can print a copy of this policy by clicking here.

Milk Specialties Global (MSG) knows you care about how information provided by you is used and shared, and we are careful to ensure that any such information about you that comes into our possession is kept secure and confidential, and used only for the purposes for which it is provided.

Milk Specialties Global (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to Identifiers such as name, phone number, postal address, telephone number, fax number, Internet Protocol address, and email address.


We collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, Geolocation data, and other statistics.


We have collected one or more data types in the following categories of personal information from consumers within the twelve (12) months preceding the effective date of this policy:

  • Identifiers such as name, company, email, and country.
  • Any information you provide by filling in forms on our website
  • Details of your visits to our website and the resources that you access 


We use this information to provide you with a better service and to ensure that our website is presented in the most efficient manner for you, and for the following reasons:

To communicate with you. We may use information to respond to your questions, to communicate about this policy or our terms, or to communicate with you regarding any other purpose described in this policy.

For marketing.  To provide you with information and promotional material about products, special offers or other information which you request from us or we think you may find interesting using the email address which you have provided and where you have consented to be contacted for such purposes.

To improve our services. We may use your information to make our website and services better, and to keep our records updated.

For other purposes allowed by law. Such as:

  • To carry out our obligations arising from any contracts entered between you and us.
  • To allow you to participate in interactive features of our service, when you chose to do so.
  • To notify you about changes to our products or services.
  • To improve our products and services.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Short-term, transient use, where the Personal Information is not disclosed to another third party and is not used to build a profile about an individual.
  • Performing services on behalf of other entities.
  • Undertaking internal research for technological development and demonstration.

To protect our company and constituents. We may also use your information to identify fraud, secure our systems, or for other purposes as permitted by law, including to prosecute or defend legal claims.


The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


We may link to other sites or apps or have third party services on our platforms we don’t control. If you click on a third-party link, you will be taken to a platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties. Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we believe you may benefit from. You may ask us to remove your personal details from our email list where “unsubscribe” is indicated on the bottom of the email sent to you.


Feel free to contact us if you have more questions. If you have any questions about this Policy or our data practices, you can write to us at: Milk Specialties Global, 7500 Flying Cloud Dr. Eden Prairie, MN 55344. Or you can email us at


From time to time we may update this privacy policy. We will post the updated copy and include the date of the update. If the changes are material, we will post a prominent notice, and we may contact you at your email address we have on file. Please check our site periodically for updates. Your continued use of the site after we post the updated copy constitutes your acceptance of the updated privacy policy.

California Transparency in Supply Chains Act of 2010

The California Transparency in Supply Chains Act of 2010 is designed to increase the amount of information made available by manufacturers regarding their efforts to address the issue of slavery and human trafficking, thereby allowing consumers to make better, more informed choices regarding the products they buy and the companies they choose to support. Slavery and human trafficking can take many forms, including bonded or forced involuntary labor and child labor. Milk Specialties Global (“MSG”) prohibits any form of slavery and/or human trafficking throughout the supply chain. Specifically, we have internally reviewed our supply chain practices and implemented the following action steps to address the issue of slavery and human trafficking:

  1. Verification

    We want to work with suppliers with impeccable reputations who share our high business standards.  Our “Supplier Code of Practice” (“Code”) defines certain minimum standards that we ask our suppliers, licensees and their subsidiaries and the employees of each to adhere to.  Our suppliers understand that all existing and future agreements and business relations with MSG are subject to the Code’s provisions, including:

    • Respect for human rights, and the prohibition of the use of forced or compulsory labor
    • A ban on child labor, including any work which is physically, socially, morally or mentally dangerous or harmful for children; and
    • Compliance with the laws of the country or countries in which the supplier does business.
  2. Auditing

    We review our supplier relationships annually through the use of audits designed to verify compliance with our Code and to demand necessary corrective measures when necessary.  Some of these audits may not be conducted by independent third parties or unannounced.  We also reserve the right to terminate any arrangement with a supplier that we learn does not comply with the Code.

  3. Certification

    Whenever possible, we prefer to deal with suppliers who share our commitment to ending slavery and human trafficking as evidenced by their similar focus on labor standards, health and safety, as well as business integrity.

  4. Training

    We include training on slavery and human trafficking, such as forced labor or child labor, for employees directly responsible for our supply chain management.

    We believe that the actions described above will help prevent the occurrence of human trafficking and slavery within our supply chain.